01285 238066

 

email: enquiries@jontitelemarketing.co.uk

Customer Satisfaction Survey

Do you know what your customers think about your products or services? Most organisations intend to satisfy their customers, but in reality, do they? Customer satisfaction surveys hold the secret to uncovering this information which is central to building customer loyalty.

  • Why Employ Satisfaction Surveys?
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Both understanding and looking after your customers is essential in today’s competitive business environment. Just a small increase in customer retention can lead to an increase in repeat business as well as business referrals through brand loyal clients. This will all result in an increase in your sales.

Understanding and addressing any problems, however big or small, that a client has experienced will help refine core values and a company’s overall offering. Similarly, affirmation of positive experiences is of equal value. A well planned and executed customer satisfaction questionnaire will reveal this data.

A customer satisfaction survey often identifies what your clients need and value. This in turn helps businesses to develop and grow, as well as contribute towards establishing them as an industry leader. Jonti Telemarketing Services work with companies to develop a customer questionnaire that asks the right questions.

We understand how the information we gather will benefit our client. Our experienced telemarketers are able to engage customers and gain the information we are looking for, whilst working at an efficient and productive pace.

To see how a customer satisfaction survey can help improve and grow your business offering, please call us today.

B2B Lead Generation

B2B Lead Generation – a focused script and carefully planned lead generation campaign will, without question, deliver results. Our well established team has unrivalled experience in many business sectors including:

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Contact Us

01285 238066 / 055
email: enquiries@jontitelemarketing.co.uk

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